Chiggie & You

How to check order status?

In the bottom right you will find a option inside chat -> "Track my order"

What is return policy?

Since we deal with perishable goods, returns are not possible. However, your satisfaction is our priority. If you experience any issues with the quality of a product or receive a damaged item, please reach out to us via chat. Our team is here to assist you and ensure that the issue is resolved to your satisfaction. We are committed to providing you with a seamless and reliable shopping experience.

How to contact us?

If you need to reach out, feel free to use the chat bubble on the bottom right of any page. Just drop us a message, and we'll get back to you either there or via email.

Why Chiggie?

  • Our mission is to inspire everyone to be healthy
  • We have reimagined the industry from the ground up to address its most pressing challenges: lack of transparency, limited accessibility, and confusing choices
  • We want you to be aware that there are better alternatives to unhealthy foods
  • We provide knowledge and access to "snacks, supplements, and healthy-ish food"
  • We use AI to analyse the ingredients, nutrients, and health impact
  • We do not hide negative attributes, we showcase everything with transparency
  • We do not encourage or push you to buy bulk boxes, we recommend mixing and offer minimum quantity for you to try
  • We make it easy for you to understand what are you consuming
  • We are here for you, redefining healthy living, one informed choice at a time

Why should I choose Chiggie over other health food stores?

We aim to be the first brand that comes to mind when you think of healthy food. We offer:

AI-Powered Analysis
Chiggie Certification
Detailed Analysis
Easy-to-Understand Scoring
Transparent Attributes
Ingredient Buckets
Functional Categories
Custom Variety Boxes

We are not affiliated with any single brand. We do not promote one brand over another. We are here to help you choose healthy-ish food options suitable to your needs.

What types of snacks, supplements & healthy-ish items does Chiggie offer?

At Chiggie, we aim to offer everything that comes after whole food and fits into your "healthy-ish" lifestyle. From nutrient-packed snacks to convenient supplements, we provide a range of products designed for different moments in your day and various activities.

What We Offer:
  • Nuts & Seeds: Versatile, nutrient-rich staples perfect for snacking or adding to your meals.
  • Snacks: From protein bars to chips, find satisfying options that strike the balance between indulgent and health-conscious.
  • Dried Fruits: Naturally sweet treats to curb cravings while staying nutritious.
  • Functional Drinks: Energy boosters, hydration solutions, and wellness blends.
  • Supplements: Daily essentials to fill nutritional gaps, including vitamins, protein powders, and herbal remedies.
  • Superfoods: Add-ons like chia seeds, spirulina, and cacao nibs to upgrade your meals and smoothies.

Think Health, Think Chiggie
  • Breakfast Boosts: Start your day with granola, oat mixes, or nutrient-packed bars for a quick and balanced breakfast.
  • Fitness Snacks: High-protein bars, protein chips, and recovery drinks to fuel your workouts or recovery sessions.
  • Cycling Energy: On-the-go snacks like trail mixes, energy gels, and electrolyte drinks to keep you fueled during long rides.
  • Office or Study Breaks: Guilt-free snacks to beat the midday slump, like low-sugar cookies or dark chocolate.
  • Family-Friendly Options: Kid-approved snacks that are both tasty and better for their health.
  • Movie Nights: Better alternatives like air-popped popcorn or veggie chips for those cozy evenings.
  • Travel Essentials: Compact, long-lasting snacks for your next trip or adventure.
  • Mindful Indulgence: Treat yourself to snacks that feel indulgent but are made with healthier ingredients.

Why don’t you show variants on the product page?

Each variant or flavor of a product has its own unique ingredients, and since our analysis is based on those specific ingredients, we list them as separate products. This approach ensures transparency and helps you make more informed and accurate choices.

Does Chiggie produce under its own brand?

No, as of now, Chiggie does not produce its own products. Instead, we focus on partnering with existing health-focused companies to bring their offerings to health-conscious consumers like you. Our mission is to create a comprehensive marketplace where you can find a curated selection of "healthy-ish" snacks, supplements, and wellness products all in one place.

By working with trusted brands, we ensure a diverse range of quality products tailored to your dietary preferences and health goals. Our platform is here to simplify your search for healthier options and provide you with the convenience of finding everything in one spot.

Are Chiggie’s products organic, non-GMO, or suitable for specific dietary preferences?

At Chiggie, we help health-conscious consumers discover products that match their preferences and needs. While we don’t produce our own items, we curate a wide range of offerings from trusted brands. You can easily navigate our platform using categories and filters to find items that are:

  • Organic
  • Non-GMO
  • Keto-friendly
  • Vegan
  • Gluten-free
  • And many other dietary preferences

Our goal is to simplify your search for health-related items, making it easy to choose products that align with your lifestyle and values.

Chiggie Analysis

How can Chiggie Analysis help me?

By summarizing a product’s health impact and suitability, Chiggie Analysis empowers you to choose items aligned with your health goals, dietary needs, and taste preferences. It’s like having a personal nutrition expert at your fingertips.

How does Chiggie’s analysis work?

Chiggie uses AI to analyze each product by breaking down ingredients, evaluating nutritional value, and benchmarking against industry standards. Our AI-driven system ensures scientific accuracy, matches products to specific dietary needs, and presents insights in a clear, user-friendly format. This empowers you to make informed, healthy choices with confidence.

Read AI analysis here

What does Chiggie Analysis include?

The analysis covers:

  • Positive Factors From Health Impact: Benefits the product offers, such as high protein or fiber content.
  • Negative Factors From Health Impact: Potential concerns like high sugar or sodium levels.
  • Allergens:
  • Taste Profile: Flavor characteristics and appeal.
  • Diet Profile: Suitability for diets like keto, vegan, or gluten-free.
  • Health Impact: Overall effects on well-being.
  • Suggested Usage & Consumer Context: Best times or scenarios to consume the product.
  • Protein Source: Details on the type and quality of protein.
  • Energy Source: Primary energy-providing components.
  • Functional Benefits: Specific health benefits like immunity boosting or muscle recovery.

Why does Chiggie grade products (A/B/C/D/E)?

Our grading system is based on a combination of factors, including nutritional value, health impact, ingredient quality, and dietary compatibility. Here’s what the grades mean:

  • Grade A: Excellent health profile and superior nutritional benefits.
  • Grade B: Good overall but may have minor limitations.
  • Grade C: Decent option with notable trade-offs.
  • Grade D: Limited health benefits with some concerns.
  • Grade E: Not recommended for regular consumption.

What are negative attributes?

Unlike many other platforms that focus only on positive attributes like "high protein" or "low carb," we believe in complete transparency. At Chiggie, we showcase both the positive and negative attributes of every product to help you make an informed choice.

Negative attributes include factors like:

  • High sugar content
  • High saturated fat or trans fats
  • Excess sodium
  • Artificial additives or preservatives

By providing a balanced view of each product, including both its benefits and potential drawbacks, we empower you to choose items that truly align with your health goals and preferences. Transparency is key to making better decisions, and we're here to make that easy for you.

What information is provided about ingredients?

Ingredients Assessment: Evaluation of every ingredient for health impact.

Good Ingredients: Nutrient-rich, beneficial components.

Permissible Ingredients: Neutral components that are acceptable.

Cautionary Ingredients: Ingredients to be mindful of, such as those with high sodium or sugar.

Artificial Ingredients: Additives or preservatives that may affect health negatively.

What are ingredient buckets?

We classify ingredients into three buckets to help you better understand the quality of what you’re consuming:

  1. Good: These are beneficial ingredients that contribute positively to your health, such as whole grains, nuts, seeds, and natural sweeteners.
  2. Permissible: These ingredients are generally safe and acceptable in moderation but may include processed or neutral components like refined flours or added sugars.
  3. Alarming: These are ingredients that raise health concerns, such as trans fats, artificial additives, or high levels of sodium and sugar.

By categorizing ingredients this way, we provide clear and transparent information, empowering you to make informed decisions about what you consume.

Why is allergen information detailed?

We provide allergen details to ensure customers can avoid ingredients they are sensitive to. The categories (Contains, May Contain, Free From) offer clarity and safety for those with allergies.

What are functional benefits?

These are specific advantages the product offers, such as aiding digestion, boosting immunity, or enhancing energy.

What is Glycemic Index (GI) Estimation?

GI estimation predicts how the product impacts blood sugar levels, helping customers manage energy and avoid spikes, especially important for individuals with diabetes or on low-carb diets.

What does Dietary Analysis include?

The dietary analysis checks:

  • Compatibility with dietary preferences like vegan, keto, or paleo.
  • Warnings for any dietary restrictions.

How do I know if a product suits my dietary needs?

We’ve made it incredibly simple with our AI-powered analysis. Each product details page provides:

  • Ingredients Analysis: Clear information about what’s in the product.
  • Nutrient Analysis: A breakdown of macronutrients and micronutrients.
  • Health Impact: Insights into the overall health benefits or concerns.
  • Allergen Information: Highlights potential allergens for safety.
  • Taste Profile: A quick glance at what to expect in terms of flavor.
  • Dietary Analysis: Helps identify if the product fits dietary preferences like keto, vegan, gluten-free, etc.

Our platform ensures you have all the information you need to make informed decisions and confidently select products that align with your health goals.

Can I provide feedback to improve the analysis?

Absolutely! We value your input and are always looking to improve. If you have ideas, suggestions, or notice something missing in our analysis, feel free to chat with us. Your feedback helps us enhance our platform and better serve your needs. We're here for you and appreciate your support in making Chiggie even better!

Promotions and Community

How can I stay updated on new products and offers?

We believe in keeping everything transparent and easily accessible. To stay informed:

  • Email Updates: Subscribe to our mailing list to receive updates on new products, promotions, and discounts directly in your inbox.
  • Dedicated Offers Page: Check out our offers page, which always showcases ongoing promotions and deals.

If you’re not yet subscribed, you can do so easily via the footer of this page. Don’t miss out on the latest updates and savings!

Do you have a rewards or referral program?

We are working on the same. If you want to participate in our dedicated affiliate program, kindly send a message.

Can I share my feedback or suggest new products?

Absolutely! Send us a message.

Health and Safety

Are the snacks and supplements safe for children?

Yes, we have a dedicated "Kids Snacks" category specifically curated for children. While we do not produce our own products, we partner with licensed companies to offer safe and reliable options.

Each product is carefully reviewed, but if you find something that you believe is not suitable for children, please let us know via chat. We take such feedback seriously and will take appropriate action to ensure the quality and safety of our offerings. Your trust and your child's well-being are our top priorities.

How do I know if a product is allergen-free?

We make it easy to identify potential allergens in any product. Our AI analyzes ingredients and clearly presents all possible allergens in the product details. Each product includes a dedicated "Allergen Info" section, which lists common allergens with a simple yes/no indication. For example:

  • Soy-Free: No
  • Egg-Free: No
  • Wheat-Free: Yes
  • Peanut-Free: No
  • Shellfish-Free: Yes
  • Fish-Free: No
  • Sesame-Free: Yes
  • Mustard-Free: Yes
  • Sulfite-Free: Yes
  • Dairy-Free: No
  • Nut-Free: No

This transparency helps you make safe and informed choices based on your specific dietary needs or sensitivities. If you have additional concerns, feel free to contact us via chat for more details.

How does Chiggie contribute to promoting healthy eating habits?

At Chiggie, we’re committed to fostering healthy eating habits through education, transparency, and thoughtful curation. Here’s how we make a difference:

  1. Education Initiatives:
    We educate users on the importance of health and nutrition. Our Chiggie Basic Food Education (CBFE) program helps users understand the basics of ingredients, nutrients, and how they interact with the human body.
  2. Healthier Alternatives:
    We provide healthier alternatives to commonly unhealthy items, ensuring you can make better choices without compromising on taste or convenience.
  3. Strict Product Standards:
    To promote healthy eating, we do not sell products with a D & E scale rating, focusing only on items that meet higher nutritional and quality standards.
  4. Empowered Choices:
    Through our AI-powered analysis and detailed product information, we empower users to make informed decisions aligned with their health goals.

By combining education, curation, and transparency, Chiggie supports and encourages healthier lifestyles for all our customers.

Are these products really healthy?

Let’s be honest—nothing beats whole foods when it comes to health. If you’re able to meet all your nutritional needs through whole foods, you’re truly a role model, and we admire that.

However, in today’s busy lifestyle, it’s not always practical. That’s where “healthy-ish” snacks come in as the next best alternative. While they may not replace whole foods, they’re a significant step up from traditional unhealthy snacks.

If you’re someone who regularly consumes unhealthy options, switching to healthier alternatives can make a big difference. At Chiggie, we aim to provide convenient, better-for-you choices that fit into modern life without compromising on taste or convenience. It’s about progress, not perfection!

B2B & Bulk Orders

Do you provide your services to companies?

Absolutely! We believe companies play a significant role in shaping a country's growth and the habits of its people. Together, we can encourage healthier lifestyles by offering employees and customers better snack choices.

We provide custom-made packages tailored for companies of all sizes, ensuring solutions that fit your needs. Additionally, we are committed to a zero-waste policy, helping you make a positive impact not just on health but also on sustainability.

If you're interested in partnering with us, please visit our dedicated page for corporate services: Chiggie for Businesses. Let's work together to promote health and wellness!

Do you offer bulk orders for parties and events?

Yes, we do! Whether it’s a party, event, or gathering, we offer bulk orders to make your occasion healthier and more enjoyable.

What’s more, we support a zero-waste policy—if any items remain unopened and unused, you’re welcome to return them to us. This way, you can host guilt-free, knowing you’re contributing to both health and sustainability.

Let us help you create a healthier and more thoughtful experience for your guests!